In Store
If you purchased your item from an official Craghoppers highstreet store, you can return to any of our own stores for a refund or exchange. Please bring along your proof of purchase.
Please note that items purchased from one of our concession or 3rd party retailers must be returned to the place of purchase and cannot be returned to one of our Craghoppers stores.
Please note that items purchased from one of our concession or 3rd party retailers must be returned to the place of purchase and cannot be returned to one of our Craghoppers stores.
Step 1 Make sure the item is unused and in its original condition (including all labels and tags intact)
Step 2 Ensure you have your receipt, or proof of purchase. Please remember that items purchased from one of our concession or 3rd party retailers must be returned to the place of purchase and cannot be returned to one of our Craghoppers stores.
Step 3
Go to your nearest store with the item & proof of purchase for your refund. Find your nearest store here.